As most people know I work at Starbucks. This week is Frappuccino Happy Hour. From a customers perspective it is awesome! 50% of all of our Frappuccino’s! From a Starbucks perspective it presents challenges considering most Starbucks are not equipped to make that many Frappuccino’s in just a short time.
Yesterday we were preparing for the customers to come in. The attitude was similar to that you find waiting for a rollercoaster ride. You vaguely know what to expect but you can never fully know till you are in the midst of it. All of us were well caffeinated, stocked up and ready to go. My co-worker Emmy was literally jumping in place saying “I need to either run or take a nap.” We continued swapping jokes which quickly faded to rushing to get drinks made.
We kept all of our cold beverage supplies where they were currently. We had somewhat of a plan but didn’t anticipate a line to the door with still a line of drinks to be made. I already have a reputation for not being a clean barista. This aspect of my work can frustrate those who need everything to be shiny ALL the time. Often people come up behind me while I am working just to wipe down the counter. A fact that I don’t see as important when I am making drinks. Today especially was a hurricane of a mess. I spilled two gallons of milk. Right before clocking off managed to spill all of our ice teas on the counter. Syrup was on the ceiling, it was quite the sight.
By the end of happy hour all of us were exhausted. Exhausted doesn’t fully describe the feeling we were experiencing. It was similar to a vacuum sucking the life from us. Emmy went from jumping into place to barely being able to walk.
The next day I came to work prepared. I had a vision for the best way to have the cold beverage station set up. Anxiously awaiting the crowd of people that never came. Jumping for joy at each customer that comes in so I can make them a drink. We were able to make drinks within 30 seconds as opposed to a minute or less which it normally takes.
The reason I love working for Starbucks is the challenge it brings. It is a pleasant experience to have someone set a really high goal for you, then actually meeting that goal. I am always a sucker for a challenge. You tell me I can’t do something and I will prove you wrong. I feel so blessed to be working with the people that I get to see everyday. In moments like this where we all need each other, it provides an environment were we encourage strengthen, and grow together.
when coming into any obstacle in life, it is better to work together, encourage each other, and most of all, don’t forget to laugh! Life is too short to get stressed out. Even in the midst of what feels like complete chaos, there is always room for a joke. I may not keep the cleanest work area, but I always have fun doing what I do.